Changes in fees from 01/04/2021

Transfers

New transfer fees will apply to persons who are not residents of SEPA countries or Kosovo: 

  • The first 5 SEPA transfers per month will be free of charge, but starting with the 6th transfer, a fee of EUR 0.50 will be applied (previously the number of free transfers was not limited).

  • 50 internal (among Paysera clients) transfers per month will be free of charge, but, starting with the 51st transfer, a fee of EUR 0.10 will be applied (previously the number of free transfers was not limited).

  • For SEPA companies, a transfer to a bank in Kosovo will cost EUR 7.00 (instead of EUR 0.20).

New fees for transfers in EUR for companies that are not based in SEPA countries or Kosovo, international companies, and payment service providers:

Service Company which is not based in SEPA or Kosovo International company Payment service provider
SEPA transfer EUR 1.00
(instead of +EUR 0.35 to the standard price)
EUR 5.00
(instead of +EUR 5.00 to the standard price)
EUR 1.00
(instead of +EUR 0,50 to the standard price)
Transfer to a bank in Kosovo EUR 10.00
(instead of EUR 0.35)
EUR 35.00 
(instead of +EUR 30.00 to the standard price of an international transfer)
EUR 35.00 
(instead of +EUR 5.00 to the standard price of an international transfer)
International transfer EUR 10.00
(instead of EUR 7.00)
EUR 35.00 
(instead of +EUR 30.00 to the standard price)
EUR 35.00 
(instead of +EUR 5.00 to the standard price)
Crediting of SEPA transfers EUR 0.10
(instead of +EUR 0.10 to the standard price)/em>
EUR 0.50
(instead of +EUR 0.50 to the standard price)
EUR 0.50
(instead of +EUR 0.35 to the standard price)
Crediting of international transfers EUR 3.00
(instead of +EUR 0.10 to the standard price)
EUR 4.00 
(instead of +EUR 0.50 to the standard price)
EUR 4.00
(instead of +EUR 0.35 to the standard price)

Money holding on the account 

A fee for holding of funds on the Paysera account when the account balance exceeds a certain amount is introduced:

  • Allprivate clients who hold more than EUR 10,000 (or the equivalent in another currency) in their Paysera account will be subject to negative annual interest: -0.5 per cent.

  • Alllegal persons who hold more than EUR 50,000 (or the equivalent in another currency) in their Paysera account will be subject to negative annual interest: -0.5 per cent. 

The fee will be charged once a month (on the first day of the month), based on the average amount of money in the account during the previous month

NB: If you have received information about different balance holding conditions that apply to you, they will not change.

Paysera Visa 

  • The monthly fee for supporting the first Paysera Visa card is EUR 0.75 /month (instead of EUR 0.50/month). The monthly fee for the second (and subsequent) card does not change and it remains free of charge. 

  • The fee for initiating the refund of a payment made with a card – EUR 15.

Sending confirmation messages 

SMS messages sent during login confirmation and performance of a transfer will be charged a commission fee, depending on the country to which the message is sent. Before sending the message, the exact price of the service will be indicated (previously all messages were sent free of charge).

Payment processing (Checkout) fees

Fees for accepting online payments with payment cards

There are changes in the fees for accepting payments by cards. From 01/04/2021 they will be calculated as follows: 

For Paysera Tickets projects

Number of transactions of the last 30 days Turnover of the last 30 days Cards issued in the EU Cards issued outside the EU Minimum fee
0 - 50 transactions 0 - 2 500 EUR 2,90 % 5,80 % 0,15 EUR
51 - 150 transactions 2501 - 7 500 EUR 2,80 % 5,60 % 0,15 EUR
151 - 250 transactions 7501 - 12500 EUR 2,70 % 5,40 % 0,15 EUR
251 - 500 transactions 12 501 - 25 000 EUR 2,60 % 5,20 % 0,15 EUR
501 - 750 transactions 25 001 - 37 500 EUR 2,50 % 5,00 % 0,15 EUR
>750 transactions >37 500 EUR A special offer is provided, please contact the Client Service Center

For other projects

Number of transactions of the last 30 days Turnover of the last 30 days Cards issued in the EU Cards issued outside the EU Minimum fee
0–50 transactions  EUR 0–2,500 1.45 % 2.90 % EUR 0.15
51–150 transactions EUR 2,501–7,500 1.40 % 2.80 % EUR 0.15
151–250 transactions EUR 7,501–12,500 1.35 % 2.70 % EUR 0.15
251–500 transactions EUR 12,501–25,000 1.30 % 2.60 % EUR 0.15
501–750 transactions EUR 25,001–37,500 1.25 % 2.50 % EUR 0.15
>750 transactions >EUR 37,500 A special offer is provided, please contact the Client Service Center

Fees for payment processing via the Internet for Paysera Tickets projects

From 1 April 2021 commission fees for the payment gateway service and the calculation of commission fees for those collecting payments through the Paysera Tickets event ticketing system will change as follows:

  • for those collecting payments by PIS (payment initiation service), the bank or system fee will be reduced – from now on, it will be EUR 0.00 (instead of 0.35% of the payable amount);
  • no more categorisation of websites;
  • commission fees will be calculated equally for both natural and legal persons.

The commission fee will consist of two parts:

  • part 1 – bank or system fee (this part of the commission fee will not be calculated for those collecting payments by PIS);
  • part 2 – a fee that depends solely on your turnover and the number of payments. This part of the fee will be calculated as follows:     
Number of transactions in the last 30 days Turnover of the last 30 days Per cent Minimum Maximum
0 - 50 transactions 0 - 2 500 EUR 2,40 % 0,10 EUR 1,00 EUR
51 - 150 transactions 2501 - 7 500 EUR 2,20 % 0,10 EUR 0,90 EUR
151 - 250 transactions 7501 - 12500 EUR 1,80 % 0,10 EUR 0,80 EUR
251 - 500 transactions 12 501 - 25 000 EUR 1,50 % 0,10 EUR 0,70 EUR
501 - 750 transactions 25 001 - 37 500 EUR 1,00 % 0,10 EUR 0,60 EUR
>750 transactions >37 500 EUR A special offer is provided, please contact the Client Service Center

Cash-in in Bulgaria

As of April 1, the fee for cashing in via the partner Easy Pay in Bulgaria will be 1,50 % of the amount (instead of 1,00%), but no less than BGN 0,45 for a transaction (instead of BGN 0,30), and no more than BGN 1,80 (instead of the maximum of BGN 1,20).