Paysera

Agreements and Supplements

All terms and conditions of agreements and supplements applied to clients of Paysera are publicly available and can be accessed by everyone interested.

Required Documents

(valid for all users of the system)

General Payment Services Agreement for Private Clients
General Payment Services Agreement for Business Clients
Privacy Policy
Information on processing of personal data

Additional Documents

(valid when using a specific service)

Payment instruments linked to the Paysera account (Supplement)
Paysera Mobile Application (Supplement)
Conditions for Execution of International Payment Transfers
Visa Payment Card Account Terms and Conditions for Private Clients
Visa Payment Card Account Terms and Conditions for Business Clients
Visa Payment Card Privacy Policy
Trading Precious Metals Terms and Conditions
Rules for Top-Up With Cards and the Payment Initiation Service (PIS)

Recommendations

Recommendations for the Safe Use of Paysera
Recommendations for Accepting Online Payments
Guidelines for Paysera Logotype Usage
Bug Bounty Programme Terms and Conditions

Services for Merchants

(valid when using a specific service)

Online Payment Processing via E-banking and Other Systems
Online Payment Processing via Payment Cards (Supplement)
Payment Processing at Points of Sale (Supplement)
Mobile Paysera Retailers Application (Supplement)
Rules for the Provision of the Payment Initiation and Account Information Services
Processing of Personal Data
Delivery Terms and Conditions

Mediation

(valid when using the service)

Rules for the Recommendation Programme (Supplement)

Claims Examination

Rules for Processing Client Claims

Other documents

The information document for consumers about their rights when making payments in Europe
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