Send online, pick up in cash at 1300 placesSend money from Paysera, and your loved ones and friends will receive the remittance in cash at more than 1300 PrivatBank branches.
Send money in 3 simple steps:
Go to > PrivatBank Transfer
Select > Payout type: Cash
Fill in the recipient's details and send the money
Send up to 8000 EUR
Money reaches the recipient in 10 min.
The sender provides the cash pickup PIN to the recipient to share with a PrivatBank agent
1300 money pickup points
Who can send and receive money?
The sender has to be:
A Paysera client
A natural person
The recipient has to be:
A natural person
At least 18 years of age
Have an ID card or a passport (internal or international)
⚠️ The recipient doesn't have to be a Paysera or PrivatBank client.
Fees, currencies, and limits
A small fee of 2.3% is applied when sending the money. There is no fee for withdrawing the funds.
Cash pickup transfers can be made in EUR. The recipient is given cash in EUR or UAH.
The monthly transaction amount should not exceed 8000 EUR per month.
Frequently asked questions
When filling out the transfer form, you will be asked to fill in:
- The recipient’s name and surname;
- The recipient’s telephone number (Beginning with "+", country code);
- The amount you wish to send (see transfer limits);
You can easily find the PrivatBank locations in Ukraine on PrivatBank's official site. Please visit their map section at https://en.privatbank.ua/map. This will provide you with detailed information about the bank's numerous branches throughout Ukraine.
The cash pickup code will be generated within 10 minutes of the creation of the transfer.
To find it, log in to bank.paysera.com, choose Transfers from the menu on the left, then List of transfers.
Security is our no.1 priority. All senders are fully identified Paysera clients, and all recipients must provide valid identification documents and cash pickup codes (PIN) to withdraw the money.
Moreover, Paysera has 24/7 client support in English, meaning that if you make a mistake or there is an issue with your transfer – you can reach our consultants at any time.
If any issues occur regarding the cash pickup transfers – contact Paysera Client Support, and we will help you out. However, do it immediately, before the recipient withdraws the funds. A cancellation fee of 2 EUR will be applied.