Client Support Specialist with Russian 0,5-0,75 FTE (evenings and weekends)

What you will do:

Communicate with existing clients from Lithuania and other countries around the world by phone, email, and real-time chat;

Advise clients on e-commerce and financial services;

Review e-commerce project applications and activate services;

Verify the identity of new clients and register them in the system.

What we expect:

Excellent computer skills and fast typing – it will help you to communicate effectively and efficiently with our clients;

Proficiency in English and Russian – it will help you to understand the client's enquiry or problem correctly;

Communication skills – it will help you communicate with the client and respond to their queries;

Attentiveness and thoroughness – it will ensure that the data provided by the client can be entered into the system without errors;

Experience in customer service (this would be an advantage);

Knowledge of other foreign languages (this would be an advantage) – it will help you to communicate with clients from different countries.

What we offer:

You will be able to plan your time and work according to a set, rolling work schedule (weekday evenings from 4:00 PM to 10:00 PM and selected weekends, 8-hour shifts, on a rolling schedule between 8:00 AM and 8:00 PM);

Individual monthly bonuses depending on your performance;

Opportunities for development and professional growth;

A professional and supportive team;

Healthy snacks and drinks to boost productivity;

Electric scooters to use not only during work but also in your free time;

A gym, table tennis, table football, virtual reality goggles, and other benefits.

For candidates

If you would like to join our team, please send your CV with the subject "Client Support Specialist with Russian 0,5-0,75 FTE (evenings and weekends)" to the email address apply@paysera.com. Only selected candidates will be contacted, but we are grateful to all who send their CV.

Apply now

DETAILS

0,5-0,75 FTE (evenings and weekends)

LOCATION

Lithuania

SALARY

Depends on candidate's experience and competence


Interested?

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