All categories
Personal Finances

How to top up your Paysera account?

#
There are several different ways to top up your Paysera account in order to use it. From bringing in cash to sending money via a bank transfer – all of them are listed in this guide. Keep on reading to find out more.

Generate top-up instructions via online banking

  • First, log in to your account;
  • In the menu on the left, select Accounts and Cards > Account Top-Up;
  • Choose the account you want to top up;
  • Choose the country that the top-up is going to be performed from;
  • Choose the currency of the top-up and don't forget to press Update instructions.

Generate top-up instructions via the app

  • First, log in to your Paysera app;
  • In the menu at the bottom, choose Top up;
  • In the newly opened window, you will see instructions on how to Add money to account;
  • Choose the account you want to top up;
  • Choose the country that the top-up is going to be performed from;
  • Choose the currency of the top-up.
  • Choose the type of top-up. All available methods of account top-up will be displayed. Select one of them.
#

Different methods to top up your Paysera account

After generating the top-up instructions, you will see that there are several ways for different currencies to be added to your Paysera account. Here are some of them:

Top up via bank transfer to your IBAN account (euros)

If you are making a transfer in EUR, you may perform it straight to your IBAN account. Paysera is a member of systems such as SEPA, SEPA Instant, and TARGET2, which allow receiving payments in EUR from all over the world.

Top up via bank transfer in other currencies

When generating top-up instructions, you will see that you can top up in different currencies by performing a transfer from one of the banks listed in the instructions. If you follow the instructions, the recipient of the transfer will actually be Paysera and not yourself. In the “Purpose of payment” field you will enter your Paysera EVP number, and once the money is received, the amount will be credited to your personal Paysera account.

Automated account top-up

This top-up method is available only in some countries where the Paysera payment initiation service (PIS) is available. After generating instructions via the web, you might see an option to make an automated account top-up, which means that after selecting your bank, you will be redirected to the bank's page, and you will only need to review the payment details and confirm them. This is faster and easier than a manual top-up via bank transfer.

Top up a Paysera account with cash

In some countries, cash top-up is also available. A cash top-up barcode will be generated in your app or online banking if this feature is available in your selected country and currency. For example, it is a popular top-up method in Lithuania and Latvia.

A top-up with cash can be also done in the Paysera client support centre in Vilnius, as well as partner places like Maxima, Narvesen, FoxBox terminals, and so on. All of them can be seen in the app: log in to your account > Top up > Select Lithuania and EUR (for example) > Top up in cash > Tap on the map pin in the top right to see all locations.

However, take note that there are cases when a top-up barcode is not needed and a personal document is enough. You can see all the necessary requirements for cash in and out places on our website.

Related articles

#

What is a SEPA payment? The difference between SEPA and SEPA Instant

In everyday language and when talking to clients, we explain the SEPA payment as a regular euro transfer and SEPA Instant – as an urgent euro transfer. But really, what is a SEPA payment? And how does it differ from SEPA Instant?

#
Personal Finances

What is an IBAN and how to find it?

IBAN is one of the most commonly used bank account identifiers in the banking sector. Whether you want to send money or receive it – you will almost certainly use an IBAN. However, do you actually know what an IBAN is?

#
Features

Paysera rolls out 24/7 client support in English

From March 1, Paysera clients will be able to reach out to client support in English all day, every day. The consultations will be carried out via phone, email, and the live chat feature on the website.