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Limitations to e-money redemption

Below are provided reasons and recipients that prevent transfers from Paysera system (redemption of e-money) to specific accounts.

Money laundering and terrorist financing prevention.

Prohibited for cooperation with legal, natural customers, recipients from these countries and make IN/OUT transfers. Prohibited for cooperation with legal customers from these countries.
Afghanistan Bahamas
Central African Republic Botswana
Cuba Ethiopia
Eritrea Guyana
Guinea Lao People's Democratic Republic
Guinea-Bissau Sri Lanka
Iran Trinidad and Tobago
Iraq Tunisia
Korea Uganda
Lebanon Crimea and Sevastopol
Libya Vanuatu
Myanmar  
Somalia  
South Sudan  
Sudan  
Syrian Arab Republic  
Venezuela  
Yemen  
Zimbabwe  

Legal regulations of the recipient's country.

Since Paysera is not a bank, Paysera is often displayed to the recipient as the payer, while the real payer (you) is indicated in payment details. Thus, transfers cannot be performed via Paysera to countries where law prohibits transfers from third persons. Countries, where the internal regulation prevents transfers via Paysera:

  • Belarus.

Technical obstacles.

Paysera uses the international standard for identification of bank account numbers (IBAN) only for standard (non-urgent) transfers in euro to SEPA countries. For transfers in other currencies and to other countries, Paysera account number (EVPxxxxxxxxxxxx) is used. As the result, other countries' systems of certain institutions cannot identify the real payer and transfers to such systems via Paysera are not performed. Due to the different account format, Paysera does not perform transfers to the following institutions:

  • The State Tax Inspectorate of Poland.


The present list is not final and can be amended and supplemented by Paysera without a prior notification. 
If transfer to your indicated account cannot be performed, the system will inform you at the moment of the transfer.
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