Technical Client Support Specialist

What you will do:

 Extracting information from databases;

 Working together with other teams (developers) to find a technical solution quickly;

 Review and update the application client's configuration;

 Consulting clients about API, e-commerce integrations, and other Paysera products from a technical perspective;

 Analyzing issues, understanding user requirements, preparing user guides;

 Writing emails to clarify clients issues.

Expect to perform routine daily tasks using ChatGPT or a similar tool to enhance efficiency and productivity.

What we expect:

 General knowledge of SQL (with MySQL or MariaDB engine as a preference);

 Basic understanding of PHP programming language;

 Ability to remain professional and calm in difficult situations;

 Strong communication and teamwork skills;

 Excellent grammar skills (Lithuanian language);

 Strong knowledge of English.

Proven familiarity and experience with AI tools like ChatGPT and other technologies, demonstrating a capability to seamlessly integrate these into daily tasks.

We would consider an advantage:

Experience with e-commerce and content management systems (WordPress, PrestaShop, OpenCart, etc.) and payment systems;

Russian language skills;

Non-standard working hours e.g. late evenings;

Experience in support or website development.

What we offer:

 Excellent work conditions – flexible working hours, separate workspaces for teams, possibility to work from home;

 Conditions for continued growth and professional development;

 A professional and supportive team;

 Healthy snacks and drinks every day to boost your productivity;

 Company e-scooters for work and leisure use;

 Gym facilities, table tennis, foosball, VR, and other fun benefits.

Learning opportunities and the freedom to experiment with AI tools.

For candidates

If you would like to join our team, please send your CV with the subject "Technical Client Support Specialist" to the email address Only selected candidates will be contacted, but we are grateful to all who send their CV.

Apply now


Full time




Depends on candidate's experience and competence