Staff Manager

We are seeking a Staff Manager to join our fintech product company Paysera. We are looking for someone who will be primarily responsible for improving our approach to resource management, fostering a positive working environment, and promoting effective people management practices. We are on the lookout for individuals who are committed to self-improvement and are not afraid to employ innovative AI tools in their daily work to drive progress.

What you will do:

Facilitate the continued development and definition of staff management department, including process development, technology solutions, and a skillset/talent management system

Liaise with delivery and product managers to understand their resource needs and development plans.

Advocate for employee needs and work towards improving employee experiences.

Monitor and report on employee performance, engagement levels, and team morale.

Coordinate with human resources and hiring managers to ensure recruitment activities align with resource planning and forecasts.

Foster a positive and collaborative work environment that encourages teamwork, innovation, and continuous improvement.

Support current and future business needs through the development, engagement, motivation and preservation of human capital

Establish and implement effective people management practices that promote employee engagement, career development, and work-life balance.

Communicate and ensure understanding of company goals, values, and strategic objectives among team members.

Resolve team conflicts and issues efficiently and ensure effective collaboration among team members.

Expect to perform routine daily tasks using ChatGPT or a similar tool to enhance efficiency and productivity.

What we expect:

Level of spoken and written English at least Upper Intermediate (B2) and higher

Experience in managerial IT roles ( ex. Project Manager, Team Lead, Scrum Master etc)

Excellent understanding of effective people management practices and agile principles.

Strong leadership skills with proven ability to foster a positive and engaging work environment.

Exceptional problem-solving abilities and conflict resolution skills.

Excellent verbal and written communication skills.

Proficiency in using HRIS and performance management systems.

Ability to inspire, motivate, and influence team members for optimal performance.

Proven familiarity and experience with AI tools like ChatGPT and other technologies, demonstrating a capability to seamlessly integrate these into daily tasks.

For candidates

If you would like to join our team, please send your CV with the subject "Second Line IT Support Engineer" to the email address Only selected candidates will be contacted, but we are grateful to all who send their CV.

Apply now

By responding to this job advertisement and submitting your resume, you entrust Paysera with your personal data, and concurrently express your consent for that data to be processed for the purpose of candidate selection. This data is managed by Paysera solely for candidate selection purposes. Once the selection process is over, that data is destroyed, except in cases where the candidate separately expresses consent for that data to be processed in the future.


Full time


Poland, Ukraine


Depends on candidate's experience and competence