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Paysera LT warns clients about mobile scammers pretending to be company's employees


The largest Lithuanian-based electronic money institution Paysera LT received calls from clients about mobile scammers who introduce themselves as company's employees and try to trick clients into performing payments to online gaming platforms.

"The phone scammers claim to be Paysera LT employees who are supposedly carrying out a system check. During the call, they try to obtain confidential information and make payments via mobile app to online gaming platforms. Although the tactics of phone scammers may vary, I would like to remind you that Paysera LT employees would never ask you to provide your login details, PIN codes, payment card CVV numbers or passwords, so please stay vigilant," says Šarūnas Krivickas, Head of Cybersecurity at Paysera LT.

According to Š. Krivickas, if you receive similar calls asking you to make any monetary transactions, it is recommended to immediately notify the Police and the customer support centre of the electronic money institution. 

"Phone scammers usually hurry the person they are targeting to do something as quickly as possible, so the first thing you should do when you hear a request to transfer money or authorise a payment over the phone is to pause and think twice," says Krivickas.

"Paysera LT immediately reported suspicious calls to their clients to the Police and informed clients about possible scam calls, and took additional measures to ensure the security of clients.

About Paysera

According to the Bank of Lithuania, Paysera LT is the largest electronic money institution in Lithuania. Paysera provides money collection, transfer, currency conversion, event ticketing, and other payment solutions. Over EUR 16 million transactions are made daily through the Paysera payment system and mobile app.  International money transfers are made in 23 currencies and reach 180 countries worldwide. Paysera network companies in Lithuania and abroad employ over 250 people. Paysera LT is the first Lithuanian fintech company to receive an electronic money licence.