Anonymous whistleblowing

The Paysera Group adheres to the highest standards of ethics, transparency, and integrity. We value everyone's contribution to creating a safe environment, therefore we encourage clients, partners, and other individuals to report any observed potential infringements.

When to report?

You are encouraged to report if you have information about actual or planned infringements related to:

Financial crimes

Money laundering, fraud, or tax evasion.

Corruption

Bribery or abuse of office.

Data protection

Unlawful processing or disclosure of personal data.

Ethics violations

Discrimination, harassment, or unfair business practices.

Other legal violations

Posing a threat to public interest or company reputation.

How to report?

You can find the whistleblowing form here:

Reporting form

Download, complete, and attach to your report.

Download form (.DOCX)

You can submit your report through any of the following channels:

Write to

reportingchannel@paysera.com

Send mail to

Pilaitės pr. 16, Vilnius, LT-04352, Lithuania

(Write "To the responsible person for whistleblower protection" on the envelope)

Confidentiality and protection

We guarantee complete confidentiality of your identity. Individuals who submit reports are provided with legal protection and are guaranteed that they will not experience any adverse consequences as a result of whistleblowing (for example, contract termination or service restrictions).

👉Detailed information can be found in the Whistleblowing Policy.