Paysera

Find out if you have redeemable funds from your closed Contis account

How to check if you have redeemable funds

Contis may be holding funds for closed accounts if a cardholder has had an account in Euros with the following providers and has had a card issued by Contis[1].
  • Wirex branded cards (Euro only) that were available from https://wirexapp.com/
  • Trastra branded cards that were available from www.trastra.com
  • Monolith or Tokencard branded cards (Euro only) that were available from https://monolith.xyz/
  • Plutus branded cards (Euro only) that were available from https://www.plutus.it/
  • Travelmaker cards (Euro only) available from The Co-operative Society in the Channel Islands. Cards branded as 'Travelmaker' and 'credEcardplus' that were available over the counter in-store.
  • Jeton branded cards (Euro only) that were available from https://www.jeton.com/
  • Admiral Markets cards named both Admirals and Admiral Markets that were available from https://admiralmarkets.com/
  • SpectroCoin branded cards that were available from https://spectrocoin.com/
  • Eidoo branded card with 'Moneyfold' in small letters on the back that were available from moneyfold.co.uk (Euro only)
  • CL branded cards 'CL' in either black or gold (Euro only)
  • Hold Platform cards branded as 'Hold' that were available from Hold.io
  • Kinesis Money cards, with a red 'K' on the front and 'Kinesis Money' in small letters on the back that were available from https://kinesis.money
  • Get Change / Change Invest cards branded with a 'C' that were available from https://www.changeinvest.com/
  • UKEX branded cards (Euro only) available from ukexpay.com
  • EDITION SANS FRONTIERE Ltd cards branded as Actorcard and credEcardplus ( black & white design)
  • eWealthGlobal Group cards branded as 'credEcardplus' that were available from https://www.ewealthglobal.com/
  • QuantoPay cards branded as 'QuantoPay' that were available from https://www.quantopay.com/
Customers can check if their card was issued by Contis by checking the back of the card.
You should look for:

  • Contis Financial Services LTD /Finansinės paslaugos "Contis", UAB being mentioned in the text on the back of the card
Or
  • A Contis logo, there are variations in design, but most have the word ‘Contis’ in them.
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Claiming funds

If you would like to check or claim funds, you need to contact the Paysera customer support team via support@paysera.com and provide details that enable us to locate your account and verify your personal information.
Details that have to be included in the email:
  • Full Name
  • First Line of Address (as it would have been on the account)
  • Postcode
  • Date Of Birth
  • IBAN, Account Number, or the last 4 digits of your cancelled card
You will also need to provide additional information to be able to redeem funds to the account of your choice. (Please note we can only send the funds to the account in your name and only in EUR currency-based accounts). Please include this information in your email:
  • IBAN:
  • BIC/SWIFT CODE:
  • Bank Address:
  • Country of Bank:
  • Cardholder Address:
  • Name on Account:
The details will be checked, and if the checks are successful and if funds are available, they will be transferred to your chosen account.
If no funds are in the account or if we cannot find the account, you will be informed via email by the Paysera customer support team.
[1] Euro only, for accounts in GBP please use this URL to claim funds
https://ia-insolv.com/case+INTERPATH+CP116A4420.html
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