Business Analyst (SME) Compliance & AML

About Us

Paysera is the first fintech company in Lithuania and an EU-licensed e-money institution. We provide fast, convenient, and affordable financial services globally. Our services include a payment gateway for e-shops, a finance management app, money transfers, and a parcel locker network. 
With over 1 million downloads of the Paysera mobile app, we aim to become an industry-leading super app that provides financial and lifestyle services across the globe. At Paysera, we are a start-up-minded team, which means we thrive in a fast-paced environment and seek open communication while placing great focus on establishing our core company values. Join our vibrant international team of +700 people across +20 different cities, worldwide.

As a Subject Matter Expert (SME) and Business Analyst in Compliance (AML, Reporting (VMI, Bank of Lithuania, FNTT), you will play a pivotal role in bridging the gap between AML operations, business stakeholders, and the development team. You will be responsible for educating AML specialists on the logic and functionality of our internally developed “AML” system, ensuring proper use and alignment with regulatory needs.

A key part of your mission will be to conduct a full inventory and systematization of documentation describing the system architecture, operational rules, and decision-making logic to support long-term transparency and maintainability. You will contribute to the design and execution of onboarding processes for new AML team members and facilitate continuous knowledge-sharing sessions with external stakeholders, including regulators and partners, to explain how our compliance tools operate.

You will also define and document the types of compliance reports the system can generate, clarifying where the responsibilities of business teams end and those of the development team begin. In your role as a Quality Gatekeeper, you will triage incoming requests from stakeholders ensuring business questions remain within business ownership, while translating valid system requirements into clear, actionable tasks for developers.

Your key responsibilities:

• Educate AML specialists on the logic and functionality of our internally developed AML system;

• Provide expert consultation on AML regulations and best practices to ensure proper system utilization;

• Perform a comprehensive inventory and systematization of existing documentation, fully describing the system architecture, operational rules, and decision-making logic;

• Maintain and update documentation to support long-term transparency and process clarity;

• Assist in designing and implementing onboarding processes for new AML team members, ensuring they quickly gain a deep understanding of the system’s operations;

• Conduct ongoing knowledge-sharing sessions with external stakeholders, including regulators and partners, to clarify how our compliance tools operate;

• Define and document the types of compliance reports the system is capable of generating;

• Clearly delineate the boundary between business responsibilities and development tasks, ensuring clarity in roles and deliverables;

• Act as a Quality Gatekeeper by triaging incoming requests from stakeholders—directing business-related queries to the appropriate owners while translating valid system requirements into clear, actionable tasks for developers;

• Facilitate effective communication between business and technical teams to ensure that all compliance and system-related requests are addressed accurately;

• Stay updated on evolving AML regulations and industry trends to continuously refine and improve internal processes;

• Incorporate stakeholder feedback and market research findings to drive enhancements in AML operations and documentation practices.

What we're looking for:

• Solid understanding of AML regulations and compliance standards (e.g., EU AML Directives, GDPR, FATF Recommendations) and their application in fintech or financial institutions;

• 3+ years of experience in a System Analyst, Compliance Analyst, or Business Analyst role—preferably within AML, regulatory reporting, or internal controls functions;

• Practical experience working at the intersection of business and IT, translating regulatory or operational needs into system-level documentation and technical requirements;

• Familiarity with regulatory reporting obligations (e.g., FNTT, VMI, Bank of Lithuania) and the ability to describe/report system output from a compliance perspective;

• Proficiency in gathering and analyzing requirements, performing gap analysis, and triaging stakeholder requests to distinguish business questions from technical tasks;

• Demonstrated experience in documenting complex systems, including architecture descriptions, workflows, and operating rules;

• Skilled in developing clear onboarding materials and internal documentation for training and process alignment;

• Strong command of business analysis tools and techniques (e.g., user stories, process mapping, stakeholder interviews);

• Hands-on experience with tools such as Jira, Confluence, and Google Workspace;

• Experience using GenAI tools (e.g., ChatGPT, Claude and etc.) to generate structured documentation, specifications, and system descriptions;

• Excellent written and verbal communication skills, with the ability to facilitate knowledge-sharing sessions with internal and external stakeholders, including regulators;

• Proven ability to work as a cross-functional liaison, ensuring that system logic is well-understood by AML teams, and that development teams receive structured, actionable requirements;

• Comfortable conducting training sessions and onboarding workshops for non-technical stakeholders;

• Strong critical thinking and quality gatekeeping skills—capable of evaluating incoming requests, validating feasibility, and managing scope boundaries;

• Highly organized and detail-oriented with a focus on long-term maintainability and scalable documentation practices;

• Ability to understand system architecture, APIs, and data flows at a conceptual level;

• Basic familiarity with programming or scripting languages (e.g., PHP, Java, Python) is a plus but not mandatory;

• Fluency in English is required for cross-functional communication and documentation;

• Proficiency in Lithuanian is essential for interpreting regulatory materials, local stakeholder communication and reporting obligations.